HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,538 moves through HireAHelper
1,205 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,538 moves through HireAHelper
1,205 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
PROMOVE — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in Manhattan
These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Jennifer Q
Our movers from ProMove were so great. We have a very unconventional 2-location truck load and they were with us every step of the way, using expert strategy to get as much of our stuff into a single truck load as possible. Would hire them again in a heartbeat!
Louise R
Got 2 guys on very short notice (about 3 hrs). They worked hard the entire time. Very pleased!
Brianna M
The team was so organized and helpful, making a stressful day feel easy. Thank you again!
Eugene F
1 helper hired to assist offloading a dining table and load another one instead. The helper dispatched was inexperienced. No damages produced yet we could see damages happening if the job was even a tiny bit more challenging.
One reason we prefer sending a ProMove team as opposed to a single helper to work with someone else, is to avoid a situation where miscommunication or a difference in moving styles or technique results in a review like this. I know It's not easy to move a +150lb table up 4 flights of stairs and disagreements in how to approach it definitely can't help. I think our helper could have been more accommodating, this has been addressed.
Natalie M
Marco and Eric were great arrived on time excellent service! Definitely recommend!!
Danelle R
The guys were quick and kind, would def use again but would book directly through PROMOVE so the movers themselves could take a bigger cut of the profit then they get from Hire a Helper.
Angela N
Our helper arrived on time and was courteous and helpful. Worked efficiently and was a great help to my husband moving boxes into our UHaul.
Andrew H
Great team of hard workers. Got us moved into a 2br in an hour. Had to reschedule the appointment last minute and they were able to accomodate. Would definitely hire them again.
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |