HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,538 moves through HireAHelper
1,205 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,538 moves through HireAHelper
1,205 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
PROMOVE — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in Manhattan
These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Maya S
PROMOVE arrived on time and was super efficient. They were extremely careful with my items, and left everything in better shape than I could've imagined. Had a great experience with PROMOVE and will definitely use them for my next move.
Brian L
Ted and Eric were great. Fast, careful, and polite. Made my day much easier.
Anna W
Easily the best movers I’ve ever used! The were arrived early, moved quickly, worked hard and were so courteous. Next time I need to move they’ll be at the top of my list of who to hire.
Leila H
Overall, PROMOVE moved me in timely and without any damage to my belongings. However, the movers assigned to the job were not equal in the service provided and effort which is why I gave them 4 vs 5 stars. One arrived timely, was incredibly professional and courteous. The other arrived late, did not ask to use the restroom 3x within 1.5 hours and was incredibly lazy. He made the other mover do most of the heavy lifting and was constantly checking his phone. Then why I tipped them disproportionately the lazy one could be heard loudly complaining about it. Since it seems like the movers provided could be a mixed bag, not sure I would take the gamble and use them again.
Akash G
They were very helpful in our move and worked efficiently throughout the whole process.
Carol B
Helpers were friendly, showed up on time and got it done.
One of the guys relied more heavily on the other for brains and brawn, which might have been an issue in a larger move.
Kent D B
One of the works was late which made the job last longer. They both worked hard and were respectful of our property. I wish they had brought something to help them move the boxes easier. In the end, it all whet well.
Rob L
Great guys . Arrived 1220pm left 220pm . Helped bring all things down to lower level so i could pack truck . Tipped them 50.00 each cash. Would recommend again .
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |