HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,205 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,543 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,543 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in Manhattan

These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,205 reviews
93%
5%
1%
1%
0%

Diane V

(4) 12/8/2019 Brooklyn

My movers were on time. Only delay was having to disassemble my sofa which I was unaware of so this took longer and thus the total move time was extended more than the 2 hrs. It could be gone a little quicker but overall good.

Mover's response:
As you may be able to imagine, we were also not aware your couch would need to be disassembled on your moving job. We are efficient as a rule and do not waste time on the job. We did not take a break the whole time, if the job could've been completed faster we would have done so.
- PROMOVE

Louis V

(4) 12/2/2019 Woodside

The gentlemen that helped me did a good job. They were respectful, cautious and courteous of my property.

Mark C

(5) 11/30/2019 Hoboken

2nd time I've used these guys. I would definitely recommend them. They worked very hard, did a very neat and timely job.

Joshua W

(5) 11/26/2019 Astoria

Both guys were on time, efficient, friendly, and finished early.

Charlene D

(5) 11/24/2019 Manhattan

Our movers were incredible! Prompt and went above and beyond. I’m so pleased with Promove’s efficiency. Their dispatch agent was also really helpful and knowledgeable Seriously, they made the whole process seamless.

I’d absolutely book them again. 10/10
Thanks again ProMove

Joseph J

(5) 11/19/2019 Brooklyn

Rob, Eric, and Courtney did an excellent job helping me with my PODS move. They were on site on time and moved everything in far quicker than I expected. They had no issue carrying my standing desk up to the 4th floor or disassembling and reassembling my couch.

Jennifer G

(5) 11/17/2019 Rego Park

They showed up on time and worked hard throughout the whole move. I would definitely recommend them and use them in the future. Thanks for doing such a great job in the 2 hour time frame.

Damany M

(4) 11/10/2019 Manhattan

This team did a great job being a New York move. They showed up ready to work and giving they only had one elevator they made the best out of the situation and got things down and out as quickly as possible. And most importantly they made everything fit into the size truck we had. They must have played Tetris as a kid! Thanks!

Donald G

(4) 10/28/2019 Long Island City

I do recommend them to do for another customer.

Alyson M

(5) 10/31/2019 Brooklyn

On time, flexible, fast, and respectful of items!

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min