PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,169 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,400 moves through HireAHelper

1,169 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,400 moves through HireAHelper

1,169 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business


One of Manhattan's Favorite Moving Companies

A Note from HireAHelper

We love working with PROMOVE because they pride themselves in taking care of their Manhattan, NY neighbors. After several years moving in and around Manhattan we believe you'll love working with them too!

Relocation with PROMOVE

Your experienced movers are mostly Actors, Singers, Musicians and Artists supplementing our income. On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE.

4.9
1,169 reviews
92%
5%
1%
1%
1%

Sobiya A

(3) 1/7/2020 Brooklyn

They were flexible with their times which I appreciate but my biggest issue is that they couldn’t assemble my bed and then did it incorrectly, leaving me to have to take it apart and do it again later. I’d recommend going with another moving service.

Mover's response:
I'll take the blame for not managing expectations. Sorry they didn't know how to put your bed together, they tried but they never saw your type of bed before. We're experts at moving stuff not assembly. Sorry. Hard to figure out every bed type, bear in mind we didn't take it apart & no manual.
Kirk, team lead.
- PROMOVE

Paul P

(4) 1/6/2020 Manhattan

Crew showed up on time. Very polite and hard working guys. Appreciate them very much. One star taken off because they didn’t have the equipment we would hope for (dollies to move heavy furniture, etc) and we did have one piece scratched. Would be 4 and 1/2 stars if we could. But overall we greatly appreciated their help and the ease of use, communication and service with Hire a helper was excellent.

Mover's response:
We brought a dolly as requested. We list the equipment we provide, can't take multiple hand trucks etc. on the subway. My fault for not going over that with you enough. The job got done under the time booked. Apologies for the scratch which may or may not have been caused by our crew as we only unloaded the truck after it was loaded and transported to NYC without protection. Everyone PLEASE provide blankets for your stuff if at all possible.
- PROMOVE

Brian Q

(5) 12/21/2019 Manhattan

On time and good workers. Went very well

Grace L

(5) 12/17/2019 Long Island City

The two gentlemen who showed up early and waited patiently did a wonderful job. Our pod container was an hour late, freezing rain was coming down, and the sun was setting very quickly. These men worked hard to get our things into our place quickly and efficiently. Very courteous and hardworking—highly recommended!

Diane V

(4) 12/8/2019 Brooklyn

My movers were on time. Only delay was having to disassemble my sofa which I was unaware of so this took longer and thus the total move time was extended more than the 2 hrs. It could be gone a little quicker but overall good.

Mover's response:
As you may be able to imagine, we were also not aware your couch would need to be disassembled on your moving job. We are efficient as a rule and do not waste time on the job. We did not take a break the whole time, if the job could've been completed faster we would have done so.
- PROMOVE

Louis V

(4) 12/2/2019 Woodside

The gentlemen that helped me did a good job. They were respectful, cautious and courteous of my property.

Mark C

(5) 11/30/2019 Hoboken

2nd time I've used these guys. I would definitely recommend them. They worked very hard, did a very neat and timely job.

Joshua W

(5) 11/26/2019 Astoria

Both guys were on time, efficient, friendly, and finished early.

Charlene D

(5) 11/24/2019 Manhattan

Our movers were incredible! Prompt and went above and beyond. I’m so pleased with Promove’s efficiency. Their dispatch agent was also really helpful and knowledgeable Seriously, they made the whole process seamless.

I’d absolutely book them again. 10/10
Thanks again ProMove

Joseph J

(5) 11/19/2019 Brooklyn

Rob, Eric, and Courtney did an excellent job helping me with my PODS move. They were on site on time and moved everything in far quicker than I expected. They had no issue carrying my standing desk up to the 4th floor or disassembling and reassembling my couch.

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then more experienced movers ( Courtney, Eric, Yusef, Azar, Ken) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee

Hours

Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min