HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,205 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,540 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,540 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

13 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in Manhattan

These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,205 reviews
93%
5%
1%
1%
0%

Jeff S

(5) 3/20/2020 Brooklyn

The Promove movers were great for the unloading service I hired them for. Very quick, professional, and took care of my belongings as they were moving them from the truck to my apartment.

Steven S

(5) 3/28/2020 Manhattan

On time & did a great job!

Wei Z

(5) 3/30/2020 Hoboken

great job!

Mike B

(5) 3/17/2020 Brooklyn

Our crew was super friendly and super efficient. They ended up having train trouble, but called to let us know in advance, which was very much appreciated. They even showed up with an unexpected, but certainly welcome extra helping hand. Our 2 BR apt was loaded and ready to go within 2 hours. The team exceeded our expectations in terms of what they fit in the truck as well as the care they showed with our items.

Jeffrey M

(5) 3/15/2020 Manhattan

The team was excellent. They packed up our truck perfectly and quickly. They got all of our stuff from my fourth floor walk up in a very efficient manner. I would definitely recommend them again.

Eddy F

(5) 3/18/2020 Weehawken

My helpers were great! They did the job fast and packed the truck efficiently. I would definitely recommend them to someone needing help moving.

Josh P

(5) 3/20/2020 Astoria

They brought a third helper at no extra charge and were extremely fast and efficient.

Ruth F

(5) 3/14/2020 Brooklyn

The three people who helped with my move were super professional (and very nice!), gentle yet efficient with my things, and very respectful of the building I moved into and everyone who lives there. They went above and beyond in helping me to assemble a bed straight out of the box. I would highly recommend them.

Mover's response:
Great to hear they did a good job! They did go beyond, they shouldn't really be attempting boxed furniture assembly as that is not a service we ordinarily provide. But hey, all's well that ends well. P.S no one's in trouble or anything :)
- PROMOVE

Stacy J

(5) 3/14/2020 Hoboken

very helpful and fast! Thanks!

Jacob W

(5) 3/9/2020 Hoboken

He did a great job helping me load the Uhaul quickly.

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min