The Incredible Giants LLC

(4.9 out of 5 / 127 reviews)

Orlando, FL / Moving services within 30 miles

Booked on 322 moves through HireAHelper

127 Verified Customer Reviews

Open Today - 7:00 AM - 6:00 PM

11 years in business

Orlando, FL / Moving services within 30 miles

Booked on 322 moves through HireAHelper

127 Verified Customer Reviews

Open Today - 7:00 AM - 6:00 PM

11 years in business

Get to Know The Incredible Giants LLC

We are a moving company that takes pride in our jobs. Moving is difficult and we do our best job to make sure your experience is like no other. We are flexible and accommodating to all our customers.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Orlando area customers. Unedited, unfiltered reviews of The Incredible Giants LLC.

4.9
127 reviews
92%
5%
1%
2%
1%

John M

(5) 8/26/2014 New Port Richey

Jason and his helper were great. They treated the move as if all the furniture and other items moved were their own. They clearly had a lot of experience moving and hence I didn't have to worry about how they were loading different pieces of information. I would definitely recommend them to others and I would use them again.

Roxanne W

(5) 8/14/2014 Tampa

I was lucky enough to get Mike and Silas to pack my container for a long distance move. They were fast, professional and packed it superbly. Sorry couldn't fly them to NJ to help me there!

Ika R

(5) 8/15/2014 Lakeland

Great crew! Strong and professional. Unloaded 3 B/room truck under 2 hrs. I would keep their number for next time around.

Tom S

(5) 8/5/2014 Clearwater

They did an excellent job. They were professional and friendly , I would use them again.

Gabe H

(5) 6/11/2014 Tampa

Very professional and handled all of our household goods with care. They made sure to ask if there was a question about a piece. I called them last minute as we became overwhelmed with our move and hit a time crunch. Gentle Giants was quick to respond and did an amazing job of packing our POD, literally using every square inch of available space to ensure everything fit.

Robin W

(5) 7/10/2014 Port Richey

The two young men who came to help us were great! They were both respectful and very willing to help us wrap items and gave us ideas how to box others. They were running late do to traffic and weather. They called several times to give us updates. We had no problem with the short delay. The job took a much shorter time than expected due to the fact they were hard workers. We are from New Jersey and we were packing up in Florida to bad they work from Florida . I would highly recommend INCREDIBLE GIANTS! When we need to return I will certainly call them again! A+ for Incredible Giants!

Debbie A

(5) 7/15/2014 Tampa

Vern nice guys. Got the job done.

Dietra B

(5) 6/29/2014 Palm Harbor

The 2 gentlemen were courteous, professional and friendly. I would highly recommend them.

Mac I

(5) 7/3/2014 Tampa

Arrived on time. Worked very hard. Very efficient, too. I would use them again if I needed to.

Geiza S

(2) 7/1/2014 Pinellas Park

Two of the original three crew members we hired arrived on-time; through no fault of theirs we had a problem with the truck that required waiting for a tow, so they asked to leave and return later so we wouldn't be charged for extra time. They told me they were only 5 minutes away so as soon as we needed them they would come back. The third crew member, Silas, called to say that he had been running late but to give him a 20 minute notice and he would pick up the others and arrive quickly.
Once the truck was finally running again, I called Silas...three times. I also texted him, but he never answered. I called his boss twice and also called one of the original crew. Finally, two hours after I called, he arrived with two new crew members, with no apology or explanation for being late. They loaded the truck fairly quickly (but were unfamiliar with how to operate the power lift on the truck).
When we arrived at our house, I gave them clear instructions that "office" items went into the office, "bedroom" into the master bedroom, and so on, while "attic" and "garage" went into the garage. Several times they brought over items that had been broken and blamed the previous movers instead of taking responsibility. We have a custom-made Dr Seuss bookcase and they snapped off one of the character heads. Silas admitted that he noticed it was loose but instead of asking me about it, just assumed it was supposed to be like that and so they were not careful. This was a running theme: they simply were not very careful when bringing items into the house. They banged into the front door, bumped into walls, and dropped items. They told us items were missing, such as brackets for the bed frame, and they never saw them when they were loading the truck. As I was talking to the prior moving company to find out where the brackets were, the same mover came in and said, "Oh ,they were on the truck".
We gave them pizza and soda. As they were eating, Silas told me the reason he was late that morning was because he had overslept. Then he told me the reason he didn't answer my calls or texts was because he had fallen asleep AGAIN.
After they left, we discovered they had placed far too many boxes in the wrong place. For example, large wardrobe boxes clearly marked MASTER BEDROOM were in the garage, along with boxes marked KITCHEN and OFFICE. It took us days to find our towels and linens. They also left Gatorade bottles scattered in the garage.
No, we would not use them again.

Mover's response:
Please read all other reviews before this fictional story. The customer drove the truck into the ditch. Then expected us to wait all day until she was ready and then have us be there right away. Unrealistic.... we have other customers with timeliness. Obviously the movers were so bad they got them pizza and soda.... I know when I get horrible service I do not do this....Again, please read other reviews before this fictional story. Thanks for the review.
- The Incredible Giants LLC

Service Area

We handle moves within 30 miles of Orlando, FL 32801.

Get To Know Us

What can a customer expect after booking with you?

After your booking, a Giant will promptly contact you within 24 hours to discuss the details of your upcoming move.

What can a customer expect on moving day if they hire you?

Our team of Giants will arrive on time, prepared, and with a positive attitude. We will get the job done right.

How should a customer prepare for moving day?

We just ask that all items that can be boxed are properly packaged, and ready to be moved. If you need our help packing certain items, we’d be happy to.

What types of moves have you handled?

No job is too big or small. We’ve handled countless local moves, long distance moves, office moves, in addition to safes, and upright pianos.

What's your favorite part about being a mover?

Our team of Giants are all ex athletes. We love the physicality of our profession.

What training do you provide your crew members?

All of our team of Giants are properly trained to move your items safely. We demand a high level of customer service from our Giants crew. We are here to ease your mind and reduce your stress!

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Furniture dolly, hand truck, or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
price is based on amount needed, subject to change, ($5.00/ea.)
Rope:
price is based on amount needed, subject to change, ($5.00/ea.)

Hours

Sunday: 7:00 AM - 5:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min
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