HireAHelper's Review Of M.B.G.S. - A Local Phoenix Moving Company

(4.8 out of 5 / 1,470 reviews)

Phoenix, AZ / Moving services within 45 miles

Booked on 5,636 moves through HireAHelper

1,470 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

25 years in business

Phoenix, AZ / Moving services within 45 miles

Booked on 5,636 moves through HireAHelper

1,470 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

25 years in business

 

M.B.G.S. — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including M.B.G.S.. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with M.B.G.S.

Short notice, no problem, WOW !!!! over 5,000 HAPPY CUSTOMERS. 25 years providing moving excellence, Recipient of the 2015 retail supplier of the year award. (BBB A+ rated) NOW OFFERING move-in move-out Cleaning services. . Licensed, Insured, Background checked, and Drug tested crews. Military approved, Full service, Storage, Packing, Move Planning, Debris removal, Containers, Trucks, Room to Room, We do it all. Book Today to make your move a Easy One

See more photos

Credentials

Licensed Business:
License Number
1930272
Issuing City
Arizona
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
American Family Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Technology Insurance CO
DOT:
MC #
DOT #
2812405
State Lic/Cert Name
01969320
State Lic/Cert Number
01969320

Moving Services

Move Help

Day Labor

M.B.G.S. Moving Reviews in Phoenix

These are real Phoenix area customers. Unedited, unfiltered reviews of M.B.G.S.. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
1,470 reviews
89%
5%
2%
2%
2%

David C

(5) 5/17/2026 Tempe

Great Service!!! Very happy with them!

Mover's response:
Hi David, Thanks for the work.
- M.B.G.S.

Sarah N

(5) 5/23/2026 Phoenix

Ashley and Shannon were AMAZING! Professional, hard working, and worked with a smile even in the heat! They were careful carrying everything, wrapped all the furniture being transported and loaded the truck professionally! Thank you for all your help today!

Mover's response:
Hello Sarah, We appreciate the opportunity, to help you with your move. We are glad to hear, it all went well.
- M.B.G.S.

Jose D

(5) 5/18/2026 Surprise

All of the above!!

Mover's response:
Hi Jose’ We are glad all went well. Thanks for the opportunity.
- M.B.G.S.

Marc S

(5) 5/19/2026 Phoenix

Efficient. Friendly.

Mover's response:
Hi Marc, Thanks for the work.
- M.B.G.S.

Genevieve M

(5) 5/12/2026 Sun City

They were great! So respectful of our belongings and took the time to store items neatly and organized in garage.

Mover's response:
Hello Genevieve, We are glad you received a great service. Thanks for the opportunity.
- M.B.G.S.

Phillip L

(5) 5/17/2026 Phoenix

Great job and very friendly! They were very hard works!!

Mover's response:
Hi Phillip, We are glad all went well. Thanks again
- M.B.G.S.

Kasey M

(1) 5/2/2026 Phoenix

We had a horrible experience with BCBG Movers from start to finish. Communication was extremely poor throughout the entire process. We were contacted multiple times with scheduling issues and changes, which made an already stressful move even more frustrating.

The company also failed to communicate important details ahead of time, including the fact that we would need to provide our own moving blankets and shrink wrap. This should have been clearly explained before moving day.

The moving team itself was very inefficient, and the move ended up taking nearly double the time we were originally quoted for. On top of that, the storage units were packed so poorly and disorganized that we can barely access our belongings now. Everything was crammed in without any thought to organization or accessibility.

Overall, this was an incredibly disappointing experience, and we would not recommend BCBG Movers to anyone looking for a professional and organized moving company.

Mover's response:
Hi Kasey, We are sorry to hear of your dissatisfaction, with the move. We are not BCBG Movers. You hired 2 men to load a 26' rental truck from your home, and to unload it into a storage unit. I went over the supplies, on the phone with you well before the move date, so you would have what the crew needed, so your items, would be protected, and there would be no damage. I was there for 3 hours, working and leading the job. after that point, I had another person to come take over the job, so I could get back to the office. So your comment saying no one communicated with you about supplies, is not accurate. When we arrived, and you had no supplies, you were upset, that we did not have any. We did what we could to stay busy, while your husband, went and got 24 blankets, and a roll of shrink wrap. The extra time it took was not in our control, as we normally start with wrapping the furniture, and we could not start with that. I made mention about the fact, that it was a job that needed more than 2 men, and you agreed, and we arranged for a 3 man. which you got, and received, and the job was done as quickly as we could, and with no damage. Sorry again that we could not completely satisfy you. We are a professional, quality company, with a great rating, and I realize that not everyone can be happy. Thanks for the opportunity.
- M.B.G.S.

Mignon D

(5) 5/13/2026 Peoria

Our helpers were both kind and worked hard.

Mover's response:
Hello Mignon, We are glad to hear, everything went well. Thanks for the opportunity to help you. Best wishes
- M.B.G.S.

Ryan M

(5) 5/12/2026 Phoenix

Team was friendly and stayed until the job was finished. Did an excellent job at saving the maximum amount of space.

Mover's response:
Hi Ryan, Thanks for the work.
- M.B.G.S.

Stefanie C

(5) 5/8/2026 Gilbert

GARY AND DAVID WERE AMAZING IN PACKING OUR POD TO ITS FULLEST CAPACITY WHILE KEEPING EVERYTHING SAFE AND SECURE.

Mover's response:
Hello Stephanie, it was a pleasure working with you. Thanks for choosing us to help you with your move.
- M.B.G.S.

Get To Know Us

What can a customer expect after booking with you?

-Introductory phone call within 24 hrs of your booking to review your job requirements -Professional customer service representatives to assist with any of your pre-move questions -A dedicated representative of our company to call if any changes need to be made.

What can a customer expect on moving day if they hire you?

Introductory phone call from the crew 30 minutes before arrival -A crew that arrives on-time, ready to assist on your move -Uniformed crew members -tools, door jam protector and rug runner as well as a carton dolly and a furniture dolly. Basic hand tools for basic assemble/disassemble, that may be needed to move some items. -a walkthrough of your home with the crew to discuss your goals for the move.

How should a customer prepare for moving day?

-Please utilize the many years of experience of our service reps to assist with any questions you have leading up o your move -If you are loading, you will want to make sure you have all the right supplies to ensure a safe move. Our reps can help with your planning, but some of the things you might need are furniture blankets, rope, straps, mattress bags, tape and boxes Please make sure you label the side of all boxes for your new home. -If you are unloading, you might want to try to secure a packing.

What types of moves have you handled?

We specialize in the following types of moves: Pods, Upack -Residential- Trailer - Office moves, etc -In state moves -Office moves -Loading…PODS, ABF Trailers, Rental Trucks, etc -Unloading -Packing -Piano Moves No job too big or too small

What's your favorite part about being a mover?

As movers we understand that moving day can be both exciting and stressful. So at MBGS, we pride ourselves in providing an experience that helps alleviate the stress of this day for our customers. Our experienced crew members, time tested procedures and customer first attitude provide the framework for a successful move day for all.

What training do you provide your crew members?

With over 20+ years experience of successful moves, we have developed policies and procedures for all types of moves. Each crew member is given extensive in the office training on these policies and procedures. We also take all movers through an extensive hands-on training program in our warehouse that walks them through the proper way to pack, protect, carry, load and unload your belongings that are good for the safety of your items and all involved in the move.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
We have followed all CDC guidelines from the first day of the recommendation, and have had no problems, or issues. Our crew members come with face coverings, and gloves, and practice safe distancing., (always included, no fee)
Furniture dolly or straps:
We supplied dollies at no charge we do not supply ratchet straps for free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
Professional grade plastic wrap 1500 sq. ft., ($35.00/ea.)
Rope:
100' of 1/4heavy duty poly recyclable rope, ($10.00/ea.)

Hours

Sunday: 5:00 AM - 4:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min