P.O.G. Moving & Helpers

(4.7 out of 5 / 413 reviews)

Phoenix, AZ / Moving services within 150 miles

Booked on 1,905 moves through HireAHelper

413 Verified Customer Reviews

Open Today - 7:00 AM - 6:00 PM

16 years in business

Phoenix, AZ / Moving services within 150 miles

Booked on 1,905 moves through HireAHelper

413 Verified Customer Reviews

Open Today - 7:00 AM - 6:00 PM

16 years in business

Get to Know P.O.G. Moving & Helpers

The Premier Family Owned & Operated Arizona business. Established in 2004 after generations of family of in the business starting in California and opening the Atlas Van Lines franchise in the 1960s'. Trained, professional, equipped, licensed and insured. Check us out online for great reviews and our website! WE serve All Phoenix/EV Valley, Tucson, Prescott/Quad Cities, Camp Verde and more!

See more photos

Credentials

Licensed Business:
License Number
21142518
Issuing City
Phoenix
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Progessive
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Hartford
MC/State License:
MC #
1111997
DOT #
3431616
State Lic/Cert Name
AZ
State Lic/Cert Number
AZ

Moving Reviews

Real Phoenix area customers. Unedited, unfiltered reviews of P.O.G. Moving & Helpers.

4.7
413 reviews
84%
7%
3%
4%
3%

Jeanine M

(5) 12/4/2022 Mesa

TJ and EJ were very polite and pleasant. They were quick and efficient at the same time, doing the job within the two hour time frame allotted . Excellent job.

Carol T

(5) 11/15/2022 Phoenix

The two young man that came were very nice! Worked hard and worked fast with a smile!!

Melinda H

(5) 11/2/2022 Buckeye

The guys were wonderful and worked hard to get the job. Very respectful of our belongings.
Thank you for your great work

Gail R

(5) 10/28/2022 Sun City West

Friendly, professional and speedy

Mary P

(2) 10/23/2022 Phoenix

Update: POG provided an invoice, charged even more, and are now copying/pasting my electronic initials onto their invoice.

10/25: I've requested a detailed invoice from POG. I have damages and no invoice. POG has threatened legal action instead of giving an invoice.

Scheduled for a 1 - 2pm arrival with POG movers, movers called at 1:50pm saying they would show by 3pm. 330 I called Hire A Helper to find out what happened. 345 I called Hire A Helper and canceled. 405 I was pulling out in my car to get dinner for the workers I already had in my home when the movers showed up anyway and asked me to still allow them to work. I asked them to remove the furniture I had in a specific order, upstairs bedroom, couches, office, then livingroom and to please be careful to not damage my home and property in the process since I saw how difficult some items were to bring in. Marcus looked at my list, listened to my request, then proceeded to take the couches out first against my request. My couches did not cause damage to my home when being delivered initially, these movers forced the couches through the front door so forcefully the aqua paint on my front door is scraped and is across the back of my couches. My door has paint damages and the metal is dented across this area. I brought it to Marcus' attention and he replied, "well, Mary, these couches don't fit. A little paint touch up will take care of that." I said, "I don't have this paint, I'm trying to bring this damage to your attention" to which he took a photo and walked away.
They went into my office next, I asked that they please take my bedroom furniture instead since this was more important to me to get out since I felt it was very heavy. He told me they would get to it and they had plenty of time. My husband heard this and asked them to please take the bedroom furniture first as this is what I requested, he replied, "so you're telling me you don't want the office furniture moved," my husband replied, "I want the office furniture moved, but I would like the bedroom furniture taken down first, " Marcus said, "we'll get to it, there's plenty of time and you have plenty of room, " my husband said, "I feel like you're not listening to my wife's concerns about getting out the heaviest items first, please leave this, I can take my desk apart and have it ready and I want you to go to the bedroom furniture now." They went to the bedroom and began moving that furniture. During a trip down the stairs Marcus stopped and asked if my husband was nervous to which my husband said, "a little, this stuff is really heavy" and Marcus replied, "well don't be, this stuff is super light and you're making us nervous." When the largest item (a very large dresser) was getting removed, the drawers were taken out and brought to the storage container first. Marcus was carrying 3 drawers and ran into the wall with them with enough force to put 2 triangular dents in the wall and cause corners on the drawers to also have damage. He said nothing except for, "ugh" when he hit the wall. While they removed the dresser without the drawers Marcus began speaking markedly louder than any other time and said, "let's take this heavy heavy heavy heavy heavy dresser outside." I joined them outside to make sure the dresser drawers were placed back in correctly since during the removal Ty was forcefully trying to remove them and Marcus asked him to stop so he didn't damage them. The drawers were not kept track of to go back into the correct spaces, I know this because 2 drawers have cedar in them with the intention of being placed on the bottom for bug repellent purposes. As a drawer was put in, it began making loud scraping noises as it was being opened and closed and then was left this way while visibly crooked and pushed all the way in while they proceeded to put the cedar drawers in the incorrect places. I asked them to take out the drawer that was crooked so it did not cause damage and to put the cedar drawers in the bottom. Marcus took out the crooked drawer and did not reinsert it. He put in a cedar drawer and it did not close properly and made a loud scraping noise. I pulled the drawer open and closed to confirm it did not fit correctly and asked him to either engage it better or move it over. Marcus began yelling at this point. I asked him to stop yelling and go back to work. He continued to yell at myself and my husband. I told him to leave. I signed that he was leaving at 508pm to have this on record. They were at my house for an hour. I have him yelling and refusing to work recorded on my ring camera. He continued to tell his partner, "don't let anyone disrespect you," along with other inflammatory remarks as they left. My moving job was not finished and Marcus, in particular, was not professional. I was told the severe tardiness would result in a discount. I would like someone to call me regarding this incident.

Mover's response:
Thank you- We would like to review this and resolve this. So glad that you have video on your Ring. Please send that in along with photos of the backs of the couches where reported original door paint stuck. Normal procedure would be to reach out to any company and email these documents, videos/photos before a damaging review in an effort to resolve any issues. Management will review, however, before anything is done this will need to be reversed from a no show per HAH as service was initiated and payment for time and services will need to additionally be addressed and resolved.
- P.O.G. Moving & Helpers

Joe M

(5) 10/19/2022 Sedona

Thes men were very professional and courteous.

Judith A

(5) 10/14/2022 Prescott Valley

Our POG helpers were awesome. They were here early which worked for us so they set to work and were very respectful of our home while moving our things inside. They even went above to help me and my organization weirdness and called out the assigned number written each box so I could check it off my list

Harold W

(5) 10/15/2022 Surprise

Very friendly and good customer service and they worked hard. Would use them again!!!!!

Wayne D

(5) 10/4/2022 Humboldt

They arrived on time, and very friendly and professional. They completed in the allotted time, and took good care of our furniture and other household items.

Cindy D

(5) 9/25/2022 Phoenix

I had a PACK-RAT container that came from Ohio with my treasures in it. I had it delivered to a storage unit here in Arizona, the pack-rat company pointed me in the direction of hire a helper that's who they use, and then I was referred to POG- moving labor helpers, the two young men were TJ and Matt they were very cautious with my treasures and it only took them 40 minutes to unload my container and put in my new storage unit, they were very kind and courteous and professional. Thank you TJ and Matt, I will use POG movers again when I find a place.

Cindy D

Service Area

We handle moves within 150 miles of 22230 N Black Canyon Hwy, Phoenix, AZ 85027.

We also service the Dewey, Tucson, and Flagstaff areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

WE are a Niche Famiily Movers- We do not sub contract and we work very hard to provide service customers need and deserve

What can a customer expect on moving day if they hire you?

your move team contacts you 30-40 minutes prior to arrival. Time starts upon arrival- not before. Your Team lead is an expiernced mover and your move team is a vetted and trained moving team

How should a customer prepare for moving day?

Boxes, boxes and more boxes. Have your items ready for load. Larger items and furniture we will manage when on site

What types of moves have you handled?

From next door to the house around the block to interstate moves to each of the 48 contiguous states & Cananda. Then somewhere in between too,

What's your favorite part about being a mover?

The customers, every day iis new and different. getting to know someone even under the most stressful of times and having a commonality during this time

What training do you provide your crew members?

Training, training, review and training, Monthly training meetings

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Professional, Commercial Grade 4 wheel furniture dolly: aka Piano Dolly, (always included, no fee)
Furniture dolly, hand truck, or straps:
Professional, Commercial Grade 4 wheel furniture dolly: aka Piano Dolly [not available at all locations], (always included, no fee)
Hand tools for assembly:
Standard reasssembly only, NO new IKEA in the box, (always included, no fee)
Hand truck:
Professional Mover's Aluminum Dolly, (always included, no fee)
Plastic wrap:
Use of up to 1 bolt Professional Grade Shrink Wrap, for those drawers, doors and cabinets to avoid nicks and dings, ($25.00/ea.)
Rope:
up to 25'' length, (upon request, no fee)

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Hourly Price
$106/hr
for 2 movers after 2 hr min
Book Now
What type of help do you need?