Smart Move, LLC

(4.8 out of 5 / 3,754 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 14,154 moves through HireAHelper

3,754 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Bailey, NC / Moving services within 60 miles

Booked on 14,154 moves through HireAHelper

3,754 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Get to Know Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

See more photos

Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
3,754 reviews
92%
4%
1%
2%
1%

Keith H

(5) 5/22/2023 Longmont

They were on time, fast, and friendly. What more could you ask for? Highly recommend.

Sue D

(5) 5/20/2023 Englewood

Great guys - on time/ worked hard /very efficient/ would definitely recommend & use again! Thank you!!!!’n

Emory H

(5) 5/21/2023 Belmont

They were amazing and got everything in one storage unit when I got two. So I was able to cancel my second unit!

Leno
Chris
Cynthia

Mover's response:
Glad to help, Emory! Thanks so much for the kind review!
- Smart Move, LLC

Colson F

(5) 5/20/2023 Aurora

On time, incredibly nice, and very safe movers! We moved from Texas to Colorado and these guys made it so much easier. Quick and efficient with their unloading. They were a huge help!

Christopher D

(5) 5/20/2023 Campobello

Logan, Drake and Indigo did an awesome job!! They really packed in a POD to its fullest capacity! And handled each piece of furniture with care like it was their own.

Katy N

(5) 5/20/2023 Clayton

Jeff and Dave with Smart Move, LLC were absolutely wonderful!!! They were nice, professional, and quick. You can tell they take pride in their work and really want the customers to be happy. We will absolutely be using them for all of our moving needs! Highly recommend!

Mover's response:
Thank you, Katy! We greatly appreciate your business, if you need anything in the future give us a call! -Tiffany
- Smart Move, LLC

Scott C

(1) 5/11/2023 Coats

The crew was on time and courteous however that didn’t make up for the fact that the UPack was pack horribly with no sense of consideration for my belongings. A large portion of my items were damaged from the lack of care to placement of my household goods in the UPack. The crew should have been able to pack my whole home in the UPack with nonissue, however I was forced to sale, donate, or discard several items of value including a rather new grill, patio furniture, and front porch rocking chair. Upon the arrival of my UPack, the damage from the poor packing to the driving of the asset resulted in a very large portion of my items and furniture being damaged. Everything in the UPack was pack so poorly that everything fell over from the front to the back. There wasn’t anything standing as it should to include the crushing of goods from the weight of heavy items placed on top of light ones. The packing of my 82” TV was done so poorly that it sustained various damage that the moving company has stated they want warranty since they had to build the box which fell apart during the transit. I was lucky that the tv powered up and still has a good picture, but the exterior of the tv is now all scratched up. I would highly advise any person to steer clear of this company if you don’t have the time to micro-manage the operation from start to finish. If you trust they’ll perform the job well, you will be disappointed. I’ve moved a lot over 20 years of military service and this by far was the absolute worse experience I’ve ever been through.

Stephen G

(5) 5/20/2023 Arvada

Fast responsive, Alexis and Caesar were amazing!

Brett F

(5) 5/20/2023 Charlotte

Chris, Lino, and Cynthia were fantastic! They got everything unloaded and all furniture rebuilt easily in our two hour window. I would recommend them to anyone!

Mover's response:
Thank you so much for the kind review, Brett! So glad we could help out.
- Smart Move, LLC

Cornelio L

(5) 5/19/2023 Henderson

The movers were courteous and helpful, they were willing to go above and beyond; however, they were not able to put our bedroom furniture together due to missing hardware. That being said, I would consider the services for future needs.

Cornelio

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, and Arlington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$60/hr
for 2 movers after 2 hr min
Book Now
What type of help do you need?