Smart Move, LLC

(4.8 out of 5 / 3,747 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 14,108 moves through HireAHelper

3,747 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Bailey, NC / Moving services within 60 miles

Booked on 14,108 moves through HireAHelper

3,747 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Get to Know Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
3,747 reviews
92%
4%
1%
2%
1%

Nick C

(5) 12/16/2022 Charlotte

Jimmy was phenomenal and and it was blessing in disguise. Unfortunately, the partner he was with was incredibly unprofessional, but Jimmy profusely made sure he he guest received 1q/10 stars???! Awesome work!!!!

Mover's response:
Nick, we apologize for the lack of professionalism. So glad Jimmy maintained the Smart Move standard and assisted with your needs. Thank you for the honest review.
- Smart Move, LLC

Philip I

(5) 12/1/2022 Chapel Hill

Thank you!!!

Dan D

(5) 12/13/2022 Littleton

Was surprised how much they did within the 2 hrs.; had expected they would only get the heavy furniture. Appears they secured everything well. Hope the unloaders will be just as good.

Jace K

(5) 12/8/2022 Raleigh

We are so thrilled with our Moving Crew from Smart Move!! Josh, James & Tristin made a perfect team: hard working, super punctual, good communication with each other and us, and totally professional. Every time I tired to jump in and help, they offered to take over, kindly reminding me this was their job to take the burden off us. They had all the right tools and solid mover skills to be safe with our stuff and themselves. The move was done with steady and efficient effort; they worked well together and divided up the tasks wisely. There seemed to be a command structure, but they worked with each other with ease, friendliness and respect. We really appreciated how careful they were with our things and the creation of a superbly loaded truck! This allowed for a quick unloading at our new home. This Crew was even cheery and consistent with the 2nd/final unloading stop at our Storage Unit! Amazing!! They gave us 6 great hours of steady energy, true dependability, and good naturedness. We highly recommend this Team and their employer Smart Move. Thank you so much you guys!!

Robert R

(5) 12/15/2022 Denver

Robert and Jason did a fantastic job! Everything went incredibly smoothly thanks to their hard and efficient work, and they were extremely friendly and accommodating too. Would love to work with them again for any future move.

Heather A

(5) 12/15/2022 Tennessee Ridge

The young men showed up on time. The job was done well. Nothing was damaged. They were very professional. I will use them again! Highly recommend

Mover's response:
Thank you, Heather! We appreciate you and your business! ~Tiffany
- Smart Move, LLC

Joanne S

(5) 12/13/2022 Franklin

Jamil & Indigo were very professional and hard working. I would highly recommend them for any job
They were right on time and very respectful. Great job guys

Mover's response:
Thank you so much for the review, Joanne! ~Tiffany
- Smart Move, LLC

Velma A

(5) 12/13/2022 Raleigh

Thank you so much for your services. The guys showed up on time as promised. They were very courteous and helpful. They were so conscious about making sure the things I wanted in the pod were placed in there. I'm a first time user of a moving service and was quite impressed by it. I will surely reccomend your company in the future!

Josephine S

(5) 12/10/2022 Englewood

Alexis and Team were great. Super friendly punctual and detailed in their level of support offered throughout the day.

Alisa G

(2) 12/9/2022 Charlotte

They arrive very late. I unpacked most of the stuff myself. When they arrived they smelled like they’d been smoking pot. They hit both lights entering the front door several times. I wouldn’t use them again

Mover's response:
Alisa, we apologize for your less than satisfactory experience with Smart Move Charlotte! Corrective action has been taken. We appreciate your honesty as it help us to maintain an all-star team.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, and Arlington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$60/hr
for 2 movers after 2 hr min
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