HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company
Manhattan, NY / Moving services within 10 miles
Booked on 4,540 moves through HireAHelper
1,205 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
Manhattan, NY / Moving services within 10 miles
Booked on 4,540 moves through HireAHelper
1,205 Verified Customer Reviews
Open Today - 8:00 AM - 8:00 PM
13 years in business
PROMOVE — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with PROMOVE
On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.
Credentials
Uniformed Crews:
PROMOVE Moving Reviews in Manhattan
These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Angela M
The guys did a great job getting everything moved up four flights of stairs without any problems. I would definitely recommend them.
Amanda C
On time and made the move really easy! Hard workers and packed a ton of stuff into my UHAUL for the cross country move. Would highly recommend!
Julia S
On time, polite, and efficient! The had all of my items packed safely and they acted purposefully and deliberately. I will ABSOLUTELY recommend them to friends!
Mark G
The guys did a fantastic job. Alex and Eric were great. They notified me when they were on the way and began unloading immediately. I would recommend and use their service again.
Steven C
The actual moving part was fine, but contacting the company was very difficult and the movers themselves didn't know any of what I had communicated with the office the day before. Also, the movers were aggressively pressing for tips afterwards.
Alex B
Hire a helper and proMove were excellent. We underestimated the time we would need and ProMove had a problem with a no-show worker. ProMove fixed the problem, adding another worker for a total of three which helped expedite our move and solved our underestimation problem! The payment is for man-hours and is not per worker. We also tipped generously because the guys were working in 86 degree heat and had to travel to both of load and unload locations. Overall, with our truck rental and the proMovers we spent about $700 less than if we hired a moving company.
Carter C
The guys were awesome. Job took less time than expected, which is always appreciated. Very respectful of me and my belongings.
Nader S
They did magic fitting everything in the truck. Great job. I highly recommand them.
Kenneth F
They did not come with any equipment at all. No hand truck, no furniture paddings, nothing...just themselves. There was plenty of room to pack more things but we ended up having to overload our car and the front of the truck to accommodate all of our belongings. Almost all the furniture was damaged at arrival of the new address. They asked to be paid in cash and had my husband drive to the bank to pay them. They were very pleasant and polite as well. I was turned off when I was told about paying them in cash for the extra 2 hours added to the job and was also told not to tell his boss just in case he called me. Luckily I don't live in that area anymore, but now I have a ton of furniture to refinish.
We cannot provide furniture pads, furniture pads would need to be provided by you the customer to protect your items. Hand trucks are basically useless on stairs so that crew was not dispatched with any. Sorry again
Kristen W
They were so helpful and made the move seamless. They were able to move very heavy objects in a tight stairwell up four flights of stairs. It was very impressive how they were able to move up my furniture and all my boxes in under 2 hours. I am very appreciative of their help!
Service Area
We handle moves within 10 miles of Manhattan, NY 10016.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Your move date is set! Contact for details and any necessary instructions
What can a customer expect on moving day if they hire you?
We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.
How should a customer prepare for moving day?
Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.
What types of moves have you handled?
Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).
What's your favorite part about being a mover?
No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.
What training do you provide your crew members?
Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | 8:00 AM - 8:00 PM |