HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,204 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,536 moves through HireAHelper

1,204 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,536 moves through HireAHelper

1,204 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in Manhattan

These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,204 reviews
93%
5%
1%
1%
0%

Kelly R

(5) 8/19/2022 Long Island City

Did an excellent job navigating the elevator and tight turns while respecting my furniture. Really good group!

Katherine M

(5) 8/19/2022 Manhattan

Alex was here on time- worked so hard!! Job well done - we appreciate the help!!

Deb D

(5) 8/11/2022 Brooklyn

Team leader and crew were awesome. Friendly and helpful. Kept things moving and safe. It was a tough move with the heat and stairs but they still got it done with time to spare. Thank you.

Johnny T

(5) 8/8/2022 Manhattan

Great crew - I appreciated their flexibility on a hectic day! They were nice and worked fast.

Antonio S

(5) 8/6/2022 Manhattan

Very good service thank you

Knar A

(5) 8/1/2022 Manhattan

Very efficient and friendly guys.

Eugene F

(2) 8/4/2022 Manhattan

Bad attitude
demanded tips

Mover's response:
The crew stayed 2 hours beyond the time booked but HAD to leave for the next Hireahelper job so they could not stay to do furniture assembly which they only learned about at the end. We have a commitment to provide a service at a particular time, needing to go to our next customer who we already delayed is not showing a bad attitude. Who did the crew demand a tip from? You were not even there. Come on man
- PROMOVE

Mark D

(5) 8/3/2022 Manhattan

Great work

Kayla G

(5) 7/23/2022 Brooklyn

Ken and Keith were amazing movers! My mom and I were worried about not being able to fit all of my stuff in the U-Haul van but they ended up being able to fit most of my stuff. They were nice and funny. I will book them again in the future and recommend others to hire them.

Eric S

(5) 7/27/2022 Brooklyn

Good work

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min