HireAHelper's Review Of PROMOVE - A Local Manhattan Moving Company

(4.9 out of 5 / 1,205 reviews)

Manhattan, NY / Moving services within 10 miles

Booked on 4,539 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

Manhattan, NY / Moving services within 10 miles

Booked on 4,539 moves through HireAHelper

1,205 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

13 years in business

 

PROMOVE — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including PROMOVE. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with PROMOVE

On time, efficient, careful & courteous. Never a "stairs fee" or any hidden fees. We strive to provide 5 star service on every move. We are careful who we send into your home, around your family and to handle your property, we offer background checked helpers, checked through Hireahelper. INSURANCE through Hireahelper covers goods while being handled by our helpers up to $.60 per pound (policy must be activated by completing an inventory form). Full coverage insurance also available through Hireahelper. We'll never leave you stranded! If late we'll send extra helpers to make up time at no cost when possible. Thanks for considering us, we appreciate it.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

PROMOVE Moving Reviews in Manhattan

These are real Manhattan area customers. Unedited, unfiltered reviews of PROMOVE. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.9
1,205 reviews
93%
5%
1%
1%
0%

Sarah F

(5) 7/1/2021 Brooklyn

I had a great experience with PROMOVE for my recent move, and this was my second time using the company. Both movers were one time, very pleasant to work with, and so quick! They did a great job loading up our truck and no belongings were damaged. Would recommend!

Allison M

(5) 7/5/2021 Manhattan

They were on time and such a help. They were even enthusiastic after having to move all my stuff up 6 floors with no elevator.

Kevin C

(5) 6/28/2021 Brooklyn

Great attitude and worked very hard on the hottest day of the year.

Kyle T

(5) 7/2/2021 Manhattan

These guys are great. They work quick and we’re punctual.

Nannan Z

(5) 7/1/2021 Manhattan

Prompt and efficient, would recommend.

Luke J

(5) 6/20/2021 Hoboken

They showed up right at 9am ready to work. They expertly got some big furniture pieces down 3 flights of narrow stairs (including helping disassemble the bigger pieces), and helped us pack a truck in a way as to avoid shifting or damaging anything. I had a few boxes that I asked them to take extra care of, which they did! Nothing was damaged in the move. It was tough work on a hot day, but they are total professionals. They had a sense of humor and a good attitude which definitely helps as well. Left a big tip and totally worth it. Highly recommended!

Irina B

(5) 6/30/2021 Astoria

The guys were amazing, helped us move on the hottest day of the year!!! They were quick and professional, we are very satisfied with their job, thank you!

Craig K

(5) 6/28/2021 Ridgewood

The guys from ProMove arrived early, were ready to go, were really friendly, and worked super hard. They were all conscientious of my belongings and the building. I would absolutely use them again and highly recommend them to other folks who are moving.

Jennifer H

(4) 6/25/2021 Brooklyn

The movers were on time and finished within the allotted time. A third mover tagged along - without him, I’m not sure if the move would’ve been completed in time, as one of the other movers seemed a bit new to the job.

They handled my items with care, and my items made it safely to my new locations.

Mover's response:
Wait, you docked us a star because we brought extra help for free? The free extra labor got the job done within the hours you booked even though you underestimated the amount of items you had and it was on 4 flights of stairs. From the review it seems the only issue you have is that one guy was seemed inexperienced but no damage & careful handling. I literally can not understand this! what the actual
- PROMOVE

Amanda M

(5) 6/27/2021 Manhattan

The guys were great. They moved us into a fifth floor apartment on an obnoxiously hot day, and had it done quickly and with no problems. They were also very gentle with everything, not one thing even got bumped, including furniture. Thanks for the move, will surely use these guys again.

Get To Know Us

What can a customer expect after booking with you?

Your move date is set! Contact for details and any necessary instructions

What can a customer expect on moving day if they hire you?

We always show up! On time arrival within the first 20 minutes of the one hour window, with an experienced, professional and courteous crew.

How should a customer prepare for moving day?

Please have items packed and ready to go (large boxes not too heavy please), furniture blankets to protect your stuff, appropriate size truck for the move. Then wooosah! we got you, you're things are in capable hands.

What types of moves have you handled?

Local, Long distance, Office, Commercial, Specialty moves (larger & fragile and very expensive medical equipment).

What's your favorite part about being a mover?

No gym membership needed, we get paid to exercise. Our worksite is different everyday & we interact with new people.

What training do you provide your crew members?

Two weeks of moving technique (lifting, turning, angles), teamwork, pacing, basic disassembly/reassembly and materials handling as well as customer service is our basic training. Then our most experienced movers ( Courtney, Eric, Yusef, Azar, Kirk) have advanced training for loading moving vans.

Local Mover Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min