Valet Professional Movers

(4.1 out of 5 / 95 reviews)

Raleigh, NC / Moving services within 80 miles

Booked on 350 moves through HireAHelper

95 Verified Customer Reviews

Open Today - 6:00 AM - 7:00 PM

10 years in business

Raleigh, NC / Moving services within 80 miles

Booked on 350 moves through HireAHelper

95 Verified Customer Reviews

Open Today - 6:00 AM - 7:00 PM

10 years in business

Get to Know Valet Professional Movers

Raleigh #1 Christian Base Professional Moving & Labor Service, with over 25 years of Professional Moving experience!!! Our mission being Totally Customer Friendly and Focused!! We offer affordable and dependable moving services to all of North Carolina and the surrounding areas. Our movers have the knowledge and diligence to deliver the very best moving experience around! Our company is Fully Insured, Our Professional movers are ALL drug-free and Background screened thoroughly? Look No Further! We are a click away with rapid response rather if you need immediate movers or next day !! Valet Professional Movers offers loyalty, courteous and quality service with very competitive pricing. Our workers supply the skills and talents with a great attitude and warm spirit. The experienced movers of Valet Professional Movers are just a phone call away - ready to help you and your family with the daunting task of moving. We are committed to fulfilling all moving/ staffing requests given 1-hour notice and aim to deliver personnel to your residence /facility 30 minutes prior to requesting starting time.

Credentials

Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Wesco Insurance COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
MILWAUKEE CASUALTY INSURANCE

Moving Services

Move Help

Day Labor

Moving Reviews

Real Raleigh area customers. Unedited, unfiltered reviews of Valet Professional Movers.

4.1
95 reviews
60%
14%
8%
11%
7%

David H

(4) 11/3/2015 Elm City

The two guys that are brothers were excellent, they know how to pack a PODS container. The Lead man and other guy didn't have a clue. I would hire again and the two brothers should get a raise! All were on time except for Lead Man.

Tammy S

(5) 10/25/2015 Garner

Excellent workers and quick and courteous! They were early, hard working, prepared and very respectful. I would definitely use them again.

Michele S

(4) 8/17/2015 Raleigh

The load time was scheduled for 10 AM but the "helpers" had been given an 11 AM start time. The movers were apologetic, polite, and professional. The owner brought an additional "helper", at no cost to us, as they had another job to fill on the heels of ours. The guys got right to work and went strong until the last 45 minutes of the 3 hour job. It was the hottest day of the year which would slow anyone down. I was disappointed that they did not wrap my furniture as I had requested several times. We've unloaded on the other end now and have noticed only a couple of minor scratches. All in all they did a decent job. It wasn't stellar, but I would use Axcess again.

Arnel S

(5) 7/19/2015 Raleigh

They arrived on time and was able to accommodate last minute request. They were respectful and did the job well. Will definitely use them again.

Candace E

(5) 7/14/2015 Rougemont

Movers were awesome.

Gary B

(1) 7/10/2015 Raleigh

The two guys from Axcess Movers were very nice. However, that was about it. They arrived late. Didn't bring tools to assemble new furniture or dollies to move the heavy furniture. I had spoken to the Axcess and Hire a Helper at least three times and requested that the movers were needed to assemble new furniture and bring furniture dollies to move a very heavy couch. This request was even printed on the final invoice. The workers were not properly trained. They never covered any furniture while moving. My leather sofa was lodged in a door way for over 40 minutes, which I was being billed for the time. When the sofa was finally through the door way, the workers dragged it down the hallway on a concrete floor. The sofa was damaged horribly. After two hours, no furniture was assembled and the new furniture was still in the boxes. I ask the mowers to leave and I would assemble the furniture myself. With the incompetence, I didn't want to risk my new furniture getting damaged. Oh, by the way, we only had two very small rooms of furniture (living room and bedroom, no appliances)

I do not recommend this company...... Communication was great until after the move. Now nobody will talk to me now to help rectify the situation..........

Also, I sent the customer service rep (Grace) photos of the damage and a picture of the sofa stuck in the doorway. She said she would call me after receiving photos. I did not receive a call back from her. I tried calling her and It went straight to her voice mail. The only response I received from her was a text that I needed to go to hire a helper website and file a claim.

Hire a professional well-known moving service!!!!!

Elizabeth S

(5) 7/9/2015 Raleigh

They were not on time, but they called me to let me know when they would be here. They profusely apologized to me and even told me why they were delayed. As soon as they arrived they went right to work, never stopped until the jobs were done. I would use this company again!!!

Robert P

(2) 6/29/2015 Whitsett

Very disappointed in how they loaded & packed. They needed a lot of training.

Edward J

(4) 6/26/2015 Raleigh

Workers came at different times and there was some confusion as to the official start time.

Bob M

(2) 6/29/2015 Fuquay Varina

The two men were friendly and courteous, but lacked the skills needed to properly load the pod i.e. didn't pack the space in the pod.

Service Area

We handle moves within 80 miles of 1100 Logger Ct, Raleigh, NC 27609.

Get To Know Us

What can a customer expect after booking with you?

Professionalism, Courtesy and Timely Service!!!

What can a customer expect on moving day if they hire you?

Same day if needed and plan future moving days.

How should a customer prepare for moving day?

Leave it to our crews

What types of moves have you handled?

Local and some long distance in our set radius

What's your favorite part about being a mover?

Customer Satisfaction

What training do you provide your crew members?

Quarterly moving training

Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$25.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 6:00 AM - 10:00 PM
Monday: 5:00 AM - 10:00 PM
Tuesday: 5:00 AM - 10:00 PM
Wednesday: 5:00 AM - 10:00 PM
Thursday: 5:00 AM - 10:00 PM
Friday: 5:00 AM - 10:00 PM
Saturday: 6:00 AM - 7:00 PM
Hourly Price
$93/hr
for 2 movers after 2 hr min
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