Duck Solution Movers - A Local Richmond Moving Company

(4.8 out of 5 / 466 reviews)

Richmond, VA / Moving services within 73 miles

Booked on 1,501 moves through HireAHelper

466 Verified Customer Reviews

Open Today - 10:00 AM - 7:00 PM

Richmond, VA / Moving services within 73 miles

Booked on 1,501 moves through HireAHelper

466 Verified Customer Reviews

Open Today - 10:00 AM - 7:00 PM


One of Richmond's Favorite Moving Companies

A Note from HireAHelper

We love working with Duck Solution Movers because they pride themselves in taking care of their Richmond, VA neighbors. After several years moving in and around Richmond we believe you'll love working with them too!

Relocation with Duck Solution Movers

We are a family own company that strives to work hard and get the job done your way. There is no job too big or too small for us to do. We provide dollies/tools/strips for your loading and unloading needs.

Credentials

Licensed Business:
License Number
1022-2153-8160
Issuing City
Richmond
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Richmond area customers. Unedited, unfiltered reviews of Duck Solution Movers.

4.8
466 reviews
86%
8%
3%
2%
2%

Anthony E

(4) 7/15/2013 Woodbridge

Duck Solutions helped me alot on a tight moving schedule I had to meet. The helpers gave me solid advice, helped me store all my household belonging very efficiently.

Mover's response:
Thank you for letting us complete a service for you.
- Duck Solution Movers

Chris O

(3) 7/9/2013 Mechanicsville

My review is only on one facet, as we had to cancel our service due to moving early. We did run into a problem when they didn't call to confirm the assignment beforehand, as we had thought we had cancelled through hireahelper, but it turned out the cancellation hadn't been received. Had they called even the day before the move date we could have saved everyone a lot of trouble.

Other than that, I have to abstain. :)

Mover's response:
We truly apologize for your inconvenience.
- Duck Solution Movers

Jeanette K

(5) 7/12/2013 Henrico

They:
came within timeframe promised.
carefully wrapped pictures, furniture and mirrors.
had all necessary equipment
worked very hard and didn't waste time
accommodated special requests like putting some
things in my car and rolling out a new rug I bought
were very courteous, friendly & understanding
I would use them again in a heartbeat...

Mover's response:
Thank you for your business.
- Duck Solution Movers

Ann B

(5) 7/7/2013 Midlothian

They were excellent: on time, prepared, hard workers, respectful and we would most definitely use them again. Thanks!!!

Mover's response:
Your so very welcome.
- Duck Solution Movers

Jim M

(5) 7/2/2013 Rockville

They showed up on time - for an early start at my request - I was the first job of the day. They were prepared for the job with hand trucks and dollies. I had all the other packing supplies per previous discussions with them.

They worked steady and took care to wrap furniture properly so it would not be scuffed or damaged in transit.

They also took time to properly pack the storage container to maximize the load - get as much as possible into the container.

I will be calling them again - I will recommend them to anyone who wants a good job moving their furniture.

Mover's response:
Thank you for the fine review. We appreciate doing business with you.
- Duck Solution Movers

Jamie C

(5) 6/30/2013 Richmond

These guys did a great job. We called the week of to move our appointment up a day and they accommodated us with no problems. They showed up on time with three guys. Two guys moved everything to the POD we had and the other puzzle pieced everything together to maximize our space. They were great guys to be around and took care of all of our furniture. We would definitely call them again!

Mover's response:
Thank you for your review.
- Duck Solution Movers

Brenda H

(4) 6/28/2013 Williamsburg

All was great with this group of courteous, careful, and caring guys. My only complaint was being told the wrong time of arrival. There is great tension on moving day and times should not be quoted when they know it is impossible. WHEN TOLD I HAD A 9 AM -10 AM ARRIVAL, I expected to be the first move. In, fact, it was afternoon before the arrival since they had another move in another city. That was the only glitch. I would use them again, but I would not plan on the quote of time.

Mover's response:
We apologize for the inconvenience.
- Duck Solution Movers

Roberta C

(5) 6/4/2013 Colonial Heights

They saved my move. They were very professional and took great care with my funiture.

Mover's response:
Duck Solution appreciates helping you with your move.
- Duck Solution Movers

Darrell B

(5) 6/18/2013 Stafford

Professional, courteous, and timely. I would highly recommed Duck Movers for your next move.

Mover's response:
Thank you very much for your fine review. We really appreciate working for you. Feel free to use us again.
- Duck Solution Movers

Christopher C

(1) 6/5/2013 Glen Allen

They were supposed to arrive between 10:00 AM and 11:00 AM, didn't show until 12:15PM. I was told that I would receive a 5% discount per hour that they were late. That discount was not reflected in my final bill.

The movers did not take very good preventative care to put a barrier between some of my appliances/furniture and the dolly. For example, they brought my washer and dryer down the stairs with the metal of the washer and dryer rubbing against their metal hand truck...as a result the washer and dryer got all scratched up. Several other pieces of furniture got scratched up in the same way. They should have wrapped the pieces with something or had their hand truck padded in some way.

They also dropped a piece of my entertainment center and broke off the end piece of wood.

To be fair, the owner said he would send me a check for the damaged piece of furniture from my entertainment ctr; still not worth the hassle though.

Mover's response:
Thank for using Duck Solution Movers,
Duck Solutions called stating they will be late due to back up traffic coming from Charlottesville, VA. You paid for two hours and you went over an hour and 45 minutes, in which that was your discount. There was no charge for shrink wrap which is $25. The item that was broke fell out of our control in which you was there watching and you signed off on it and that we are not held responsible for the damage. When ask if any other damages you stated no.
- Duck Solution Movers

Service Area

We handle moves within 73 miles of P.O.Box 12011 Richmond, Va 23241, Richmond, VA 23241.

Local Mover Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
$10.00/ea.
Hand tools for assembly:
Two wheeler and four wheeler dollies, (always included, no fee)
Hand truck:
We have two for every move, (upon request, no fee)
Plastic wrap:
$35.00/ea.
Rope:
$15.00/ea.

Hours

Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
Hourly Price
$120/hr
for 2 movers after 2 hr min
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