M&M Moving Services, LLC - A Local Virginia Beach Moving Company

(4.7 out of 5 / 400 reviews)

Virginia Beach, VA / Moving services within 100 miles

Booked on 1,455 moves through HireAHelper

400 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

13 years in business

Virginia Beach, VA / Moving services within 100 miles

Booked on 1,455 moves through HireAHelper

400 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

13 years in business


One of Virginia Beach's Favorite Moving Companies

A Note from HireAHelper

We love working with M&M Moving Services, LLC because they pride themselves in taking care of their Virginia Beach, VA neighbors. After several years moving in and around Virginia Beach we believe you'll love working with them too!

Relocation with M&M Moving Services, LLC

Full service nationwide moving company with over 35,000 jobs completed.

Credentials

Licensed Business:
License Number
938775
Issuing City
Norfolk
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
American Contractor Indemnity Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
VAARP

Moving Services

Move Help

Day Labor

Moving Reviews

Real Virginia Beach area customers. Unedited, unfiltered reviews of M&M Moving Services, LLC.

4.7
400 reviews
84%
6%
4%
4%
2%

Lauryn B

(5) 4/2/2019 Mechanicsville

These nice young men were polite, experienced and followed my directions to a "T". I would certainly hire them again.

William K

(1) 3/29/2019 Virginia Beach

We contracted movers with M&M Moving Services LLC, through HireAHelper to move a studio apartment of furniture from one community to another within the Virginia Beach/Chesapeake area. The arrangement was for a 9am show with two movers to load up the apartment. On the day of our move, as I was picking up the truck, I received a call at 8am stating that one of the two movers that was going to help load the truck had broken his finger the night before. The other mover decided to go to another job over an hour away, with the intent to finish it up as soon as possible and then bring five movers to pack up the apartment when they were done.

We had made appointments for later that day so we were on a tight timeline. Faced with hours of delay, my wife and I ended up loading the entire truck ourselves. We were done at 11:15am, which is about the time I received another call stating that the movers were on their way. I initially wanted them to come to the original location, but then redirected them to the unloading location. They showed with three movers around 12:15pm, over three hours late from the contracted time. They spent about 30 minutes unloading the truck, because there were loaded items that were not offloaded because they were being donated.

I was charged for two hours, and while the movers did provide a 10% discount for being late, it was totally unacceptable that they did not have a better contingency plan in place resulting in a three hour delay. While it was a small move from apartment to apartment, M&M proved that they are unreliable. Bottom line, M&M Movers completed 50% of the contracted work and charged 90%. I regret using M&M Moving and will never call on them again.

Mover's response:
This review is unethical and should be stricken from the review reporting process. Unfortunately, anyone can write anything. Our track record speaks louder than the story within and wish peace and happiness to this customer.
- M&M Moving Services, LLC

Ruth S

(5) 3/8/2019 Virginia Beach

Amazing movers! Fast, efficient, and able to use all soace of Pods with no problem. They were able to finish the job in two hours and helped with some packing. Great movers! Highly recommend them! All our things were handled with care!

Kenneth L

(5) 3/2/2019 Williamsburg

This is my second experience . Hire a Helper proved to be an excellent interface for hiring moving labor help. Each time I was connected with M&M Moving Services LLC. This time I needed help to move several large pieces of furniture around the house. I hired two helpers for 2 hours. I got three.
There was some slippage in the agreed start time but Mikail kept in touch with me by phone so that I was not left wondering.

This team was headed by Mikail. The guys were very professional and careful with the walls and woodwork. Mikail and James worked especially hard to manage some tight maneuvers.
I definitely would use them again.

Heather D

(3) 2/5/2019 New Kent

The movers were kind and considerate but they arrived late. They did call to advise they were running behind but then showed up 20-minutes after they advised they would. One of them was extremely respectful but the other one seemed to have a hard time making eye contact. When it came time to move a large couch upstairs, the one who wouldn't make eye contact told the other one he wasn't going to do it. Made for an awkward situation. His attitude was less than desirable. The other, more positive one, eventually persuaded him to give it a go. Unfortunately, it was too large and couldn't make it up the stairs. I felt terrible! But at least they tried! Also, the more positive one was very respectful and pointed out items marked "Fragile" that he found buried under boxes so he asked me to check them out to verify whether any damage had been done.

Ronald C

(5) 1/27/2019 Petersburg

I would definitely use them again. The two gentlemen that came to help move were the perfect combination of personable and professional. They came with equipment to move the boxes and heavier items quickly. They kept moving and respected our two hour time limit that we had set. The job was completed on time. They showed up on time with a phone call about 10 minutes before arriving.

Ami N

(5) 1/25/2019 Hayes

Excellent and hard working!!! I have moved several times in the past few years and hired movers to assist. M&M moving Servkces sent.
Yes, men were punctual and respectful. Each worked hard and did not dawdle. I was very impressed with the amount of furniture they moved in 2 hours. I will absolutely recommend M&M Moving Servkces as well as use them again for my own moving needs in the future.

Daryl D

(5) 1/25/2019 Virginia Beach

THANK YOU THANK YOU THANK YOU

Melissa R

(5) 1/16/2019 Williamsburg

M&M movers did an excellent job for us. We are from out of state and were somewhat skeptical about hiring a moving company on line. We were very happy with M&M movers. The movers were exactly on time and were professional, efficient and friendly. The move was relatively simple but there were a couple tricky items including lowering a college dorm bed in a very small space. The guys were more than willing to help us solve the complicated issues and were very nice about it. We would absolutely hire them again!

Dee M

(5) 1/23/2019 Portsmouth

Like Tony Tiger says.....they're GREAT!!!!!

Service Area

We handle moves within 100 miles of 8390 Highland St, Norfolk, VA 23518.

We also service the Kill Devil Hills and Richmond areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

Quality over Quantity

What can a customer expect on moving day if they hire you?

Systematic approach to complete tasks

How should a customer prepare for moving day?

Disassemble beds, cribs, move everything possible from 2nd or third floor to the ground floor or closer to main entrance. Disconnect the washer and dryer and all electronics. Dismount TVs from walls and TV mounts.

What types of moves have you handled?

Commercial, residential, livestock, container, ships,trains, prep, load and unload. Livestock.

What's your favorite part about being a mover?

The ability to complete a job knowing I did the best i could.

What training do you provide your crew members?

2 weeks. Week 1-Loading procedures, tie downs, mix, and straight loads, box, container, ship, and train. Claims. Week 2- Unload, packing, unpacking, wrapping and staging. Damage control. Customer expectation. transfer loads.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Available for all moves. [varied pricing/options by location]
Hand tools for assembly:
Specialty tools such as allen wrenches and pipe fitting must be requested in advance [varied pricing/options by location]
Hand truck:
Available for all moves. [varied pricing/options by location]
Plastic wrap:
When required by customer is $40 per roll., ($55.00/ea.)
Rope:
For each spool. Please request in advance, ($30.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$160/hr
for 2 movers after 2 hr min
Book Now
What type of help do you need?