HireAHelper's Review Of Irongate Movers LLC - A Local Apex Moving Company
Apex, NC / Moving services within 61 miles
Booked on 806 moves through HireAHelper
Open Today - 8:00 AM - 9:00 PM
5 years in business
Apex, NC / Moving services within 61 miles
Booked on 806 moves through HireAHelper
Open Today - 8:00 AM - 9:00 PM
5 years in business
Irongate Movers LLC — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Irongate Movers LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with Irongate Movers LLC
Irongate Movers offers a simple and stress-free moving experience, treating you like family. Our family-owned and managed business takes every precaution to ensure your belongings arrive safely and securely at your new location. Our professional packing and unpacking services include padding and wrapping for added protection. We also offer furniture assembly and office moves, all with local same day service options available.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
MC/State License:
Irongate Movers LLC Moving Reviews in Apex
These are real Apex area customers. Unedited, unfiltered reviews of Irongate Movers LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Chris K
They were on time, very helpful and placed everything where we asked! Noticed little details if something was cracked or damaged from transit and relayed that info to us! Super nice guys and efficient.
Shamelia J
The movers arrived on time and even communicated with me throughout the day to ensure we were on schedule. Our move window was 4PM-5PM but as I'd communicated with him during our trip, he was able to arrive closer to 5PM to meet us there. The movers were extremely efficient, and I appreciate that they took the time to ask which room we'd like our items to go to. They set up large furniture (living room, bedroom) and exercised care and caution with our items. The movers were respectful and courteous.
Michele B
First, I booked movers between 8-9 am, 3 weeks before my move. I did receive a confirmation of the date and time. Moving day comes, and movers show 3 hours later than the booked time in a U-Haul truck. Then they moved very slow and I was already very delayed with my day’s plans. I’m 62 years old and I ended up moving a bunch of furniture myself to the truck to hurry the guys up a bit. During the morning since I expected the movers, I was on the phone a few times with Demetrius Jackson who advised he would issue a credit and do me right. I still have not yet received the credit.
Robert S
They were on time and started immediately and don’t stop for 3 hours until completion. Highly recommend
Stephen D
Unfortunately, not both of the workers had the same work ethics. My walls some of have taken a hit with items that were scraped or banged into. This was originally the same company that unloaded my truck a year ago and walking a lot of items up. One flight of stairs, and this time bringing the items down a flight of stairs, took them twice as long.
I’m sorry the experience didn’t feel the same as last time, but the claim about work ethic and timing isn’t accurate. Every move is different. Last year, we were unloading and taking items up the stairs. This time, we were responsible for bringing everything down the stairs — which requires slower, more controlled handling to keep your belongings and your home safe. That alone changes the timeline.
Regarding the marks on the walls, we documented the condition beforehand. Some of the scuffs were already there, and anything new would’ve been handled right on the spot if it had been mentioned during the move. We never ignore concerns.
My team worked professionally and did the job the right way. I care about my customers, but I also won’t let the situation be painted in a way that doesn’t reflect what actually happened.
If you’d like to talk it through, I’m open to that. I’m all about solutions
Bowen J
Showed up on time and were friendly and careful with my items. Highly recommend!
Rick H
Stole from me. Went to the Raleigh police department, yesterday. Still have to reach out to the AG's office and the D.O.T. employee in Fld who covers the entire south/east region. The owner of the moving company never got back to me once I left him a message after looking for my bank checks ALL NIGHT LONG. My bank checks were stolen. My bank put a STOP on my 150 missing bank checks.
I have to order new bank checks, last week. All this, after I treated the movers like brothers. I have had issues with my W & D since all my belongings were stacked on top of each other in the back of a 15 foot truck. The owner promised me 2 days earlier, that the movers would come with a 24 foot truck. Owner low balls the bid (TO SECURE) and promises Hire A Helper WHAT HE WILL DO FOR THE CUSTOMER. Then, cuts corners so more money goes in his pocket and the customer gets screwed. Like bringing a smaller truck that costs less to rent. Hire A Helper turns a blind eye to the matter because it is the moving companies that make Hire A Helper their money. While the customer's belongings gets dented and scratched and stolen. The workers did do an amazing job getting all my furniture into a small trunk. I am in shock that there is not much more damage to my furniture and W & D, since everything was piled on top of each other. HOW can Hire A Helper allow the moving company owner to bring a smaller trunk than promised to moving DAY and do nothing about this on-going switch & bait ?
We were never contacted by law enforcement regarding this customer, and no officer, agency, or investigator has reached out to us about any missing checks. If that happens, we are always fully cooperative, but as of today no report involving our company has been filed or verified.
Regarding the truck size:
The customer booked their move through a third-party platform that sets the job details, timing, and equipment requirements. We used the equipment authorized for the job based on the information and cubic footage provided. At no point did we “bait and switch” or alter pricing. Our pricing remained exactly as quoted through the platform.
Our team completed the job professionally, quickly, and with the same care we give all customers. The crew even received a compliment from this customer during the move. It’s unfortunate to see this type of review after the job was completed successfully with no issues reported on-site.
We understand moving can be stressful, but making false accusations doesn’t help anyone. We stand by our work, we stand by our integrity, and we will continue to serve our community with honesty and professionalism.
If the customer has real documentation or wishes to discuss the matter respectfully, we are always open to communication.
Service Area
We handle moves within 61 miles of Apex, NC 27539.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Customers can expect a stellar service from start to finish! From the initial contact til the moment payment has been made. We show up on time, fully equipped and ready to rock!
What can a customer expect on moving day if they hire you?
They can expect a courtesy call before the move starts, the crew arrives, takes a look at the home and does a pre check. That means checking around the house to look at the condition of the items so that we are on the same page. Then we bring in the tools and start getting the items ready for transport. In the truck the items get packed safely and securely to ensure a successful move. They can expect smiling and friendly movers because customer service and satisfaction is our top priority!
How should a customer prepare for moving day?
Everything should be ready for the upcoming move. Dressers should be empty, unless otherwise stated Items should be in a box ready to go TVs and appliances should be unhooked from walls and connectors Have your items being moved and items being discarded to be organized beforehand. Disclose all items of extreme importance and value beforehand
What types of moves have you handled?
We have handled local, long distance moves, piano moves, gun safe moves, industrial machine moves, office relocation, interior moves and much more!
What's your favorite part about being a mover?
The experience! Being able to meet new people everyday is a blessing! Everyone has an interesting story to tell and it’s fun getting to help others and hear their story while doing so
What training do you provide your crew members?
We train the crews on how to pack items and how to wrap and manuever furniture.
Irongate Movers LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 5% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 9:00 PM |
| Monday: | 8:00 AM - 9:00 PM |
| Tuesday: | 8:00 AM - 9:00 PM |
| Wednesday: | 8:00 AM - 9:00 PM |
| Thursday: | 8:00 AM - 9:00 PM |
| Friday: | 8:00 AM - 9:00 PM |
| Saturday: | 8:00 AM - 10:00 PM |