Universal Movers

(4.8 out of 5 / 461 reviews)

Wilmington, OH / Moving services within 100 miles

Booked on 1,619 moves through HireAHelper

461 Verified Customer Reviews

Open Today - 9:00 AM - 10:00 PM

Wilmington, OH / Moving services within 100 miles

Booked on 1,619 moves through HireAHelper

461 Verified Customer Reviews

Open Today - 9:00 AM - 10:00 PM

Get to Know Universal Movers

Here at Universal Movers were a 5 star moving business, We have a long tradition of quality and satisfaction in all types of packing and relocation services.. Since 2003, we have built an organization of which I am very proud. At every level of our company, experienced and dedicated employees work together to maintain the highest standards possible. From packers and professional movers (loading and unloading), Storage Containers-ABF Trailers-Rental Trucks, to customer service, many of our employees have been with us for years. They know their business and they are professionals in the industry. Our goal is a positive relocation experience for you. Our promise to our customers is satisfaction and nothing less. Call & book us to let me show you the difference what a local trusted small business can do for you. ~MOVING YOUR WORLD~ ~5-STARS AT A TIME~

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes
MC#/DOT#:
MC #
543825
DOT #
1439240
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Moving Reviews

Real Wilmington area customers. Unedited, unfiltered reviews of Universal Movers.

4.8
461 reviews
90%
4%
1%
3%
1%

Scott M

(5) 11/26/2018 Monroe

Randy and Manny were very professional, efficient, knowledgeable, and careful with our belongings. They arrived at the exact time they said they would be there and completed loading the POD very quickly--in less time than estimated. We would highly recommend them. Scott and Paula M., Monroe, OH

Thomas H

(1) 11/12/2018 Cincinnati

Confirmed move for 10 AM - Company changed time the night before two 11 saying they needed an extra 30 minutes due to a previous job in travel Time. Heavily inconvenient but I approved.

11 AM no call no show. 12 PM no call no show. 1230 I get a message and a text saying they ran over. I have to ask them to call Me. The owner is frustrated and I have to be the one to find out in a calmer voice if I’m having movers today. He said he can personally drive but it will take him an hour. I am pressed upon him the importance of having professional movers that I was paying for not to send me random people. He begged me not to cancel so he would not lose his business.

At this point they were supposed to help get the heaviest 4 items into my pod first so I could then load the rest of my house - I’ve been at a standstill since 11 AM.

They show up at 2:50, no uniforms, with a female companion sitting in the car. The owner clearly has moved before and understands A process and how to carry items. His helper friend was worthless. The main reason I was overpaying for $10/hr help was the experience factor and professionalism. The helper friend had to be coached on every aspect of moving to the point I took over and was carrying his position several times. He complained almost the whole time.

They took breaks?!?!? At least 2-3. In two hours under a huge time crunch I should not of had because I padded severely. My friend and I did not take a break while they were there.

The buyers of my home were scheduled to see it at 5 PM and because they showed up so late it means I could not utilize them for an hour at most that put us behind or just an additional $50. It might’ve been an additional hour at most. So I paid $400 for two hours - had to hire another day on my trailer and additional help the next day to get my items out before my house closed.

I was not offered a discount.
They did not offer to stay to make sure the house was completed.
They were very concerned that I would approve and release their money.
While I was releasing their money they were talking about “real jobs” where they have to wear uniforms and do it more professional. They were very anxious to help me unpack and wanted to know where I was moving - no dice.

I’m not even sure what my remedy is because I was held hostage because the items I need to move required four people. I’m out and additional $300 this morning because they were late. I am beyond frustrated and disappointed at this company and website.

Mover's response:
Wow this is not even close to what happened at all i spoke with you the day before and even stated i had a 4 hour move before yours and i was unsure it was going to go over because it was a semi unload,and i called to let you know the day b4 i even accepted the order that we was unsure and that we never accept two orders in one day that close together.but you insisted that when i rescheduled online the time frame you assured me you would wait because as i mentioned if i accepted the order and the first one went over we would get a 1 star and a no show and lose our business due to the slow season.the guy i brought was def not weak and worthless i know this because hes helped me get over 400 5 star reviews in the last ten yrs and to become number 1# rated in the us and has helped me keep that status.and im injured and hes severely injured because you didnt tell hireahelper about 500 or more pound piece of furniture that we charge 500$ amd bring extra guys for nor did you tell them about the 3 flights of stairs you had.wetook two water breaks and they were no more than 5 minutes and we worked hard and safe so none of your stuff would get damaged.this is by far the worst review that i have ever recieved and i am on all my orders so there wouldnt be any issues.so by accepting the order and helping you out and finishing the job we worked for two hours and you stated your two hours are up and even shook ny hand said great job and have aniceday.we were soaking wet from rushing and for working in the rain and we wore our nice clothes and standarfdjobs do not require uniform.which yours was a standard job i will assure you that i will never book two jobs in one day again.other than being late we worked hard did anything you ask,nor did we damage anything so we still recieved a 1 star review that is for people that are terrible and people who break things that are irreplaceable ,that do drugs at work people who steal and for people that come to work and leave early! Also after the two hours yes indeed i did ask you to release payment but we could stay over for free and that female companion you spwak about just so happens to be my beautiful wife that drove us an hour and half each way so qe cpuld complete your job.my reviews speak for themselves i guess owning a business you cant please everyone and i will continue to work hard be a good person and move on from this.and i am very professional in every aspect but the one star review is honestly embarrassing,dampering and ridiculous but as i said we' ll keep working harf and try our best to improve our skilla and rise above this horrible review sir have a nice day and good luck to and your family with your future endevorars and god bless you all.
- Universal Movers

Nate N

(5) 11/4/2018 Loveland

Harold (and crew) were on time, motivated, and professional. Even made it a point you use his own body parts (arm) to prevent any damage to my walls.

This was a last minute booking and he made sure to call and text me to confirm that my request would be fulfilled. Didn’t let me wonder. Thank you.

Tough times don’t last. Tough people do. Focus on the positives. My best wishes and good luck.

Ronda W

(5) 11/3/2018 Hamilton

These guys went above and beyond!! I’d recommend them 100% They worked really hard. Very professional. Took time and care with my personal belongings.

Michael H

(5) 10/25/2018 Springfield

Worked quickly and safely. Loaded 3 relicubes in 2 hours. Would use again.

Sandy G

(5) 10/20/2018 Columbus

They did a great job came within the time period that we set up and were ready to work when arrived

Janel M

(5) 10/8/2018 Leesburg

These guys packed my stuff SO perfectly , I’ve never seen it done so well before and I’ve moved a lot !! I would totally Recommend them , they are hard workers and very fun to be around !

Kevin M

(5) 10/6/2018 Middletown

Harold and his brother and his brothers wife were awesome. They should up when they said they would. We requested them for 4 hours and they completed the job in 2 1/2 hours. Very friendly and took great care of all our belongings and were very careful not to scratch our walls or doors. I would definitely use them again with any move I had. I would also highly recommend them. Their ratings speak for themselves they are the best.

Robert H

(5) 10/1/2018 Mason

Friendly, courteous and very customer service orientated. They did all I expected and more. I'd use them again in a heartbeat.

Robert C

(5) 9/28/2018 Tipp City

Good attitude, careful with my stuff. Hard working. Would call them again.

Service Area

We handle moves within 100 miles of Wilmington, OH 45177.

Get To Know Us

What can a customer expect after booking with you?

Satisfaction great customer service and reassurance we re the right company for you.

What can a customer expect on moving day if they hire you?

Great service on time and we promise not to disappoint.

How should a customer prepare for moving day?

Sit back and relax let us relieve the stress

What types of moves have you handled?

We have handled local long distance office moves.etc.

What's your favorite part about being a mover?

Meeting new people everyday and being in a different place ewch day ive been a mover for 14 years And i love it.

What training do you provide your crew members?

We give all our helpers all the professional training to become a awesome mover.

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
We do bring tools and dollies, (always included, no fee)
Plastic wrap:
Cash apon delivery each job, ($40.00/ea.)
Rope:
10$ per pack, ($10.00/ea.)

Hours

Sunday: 9:00 AM - 10:00 PM
Monday: 9:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 9:00 AM - 10:00 PM
Thursday: 9:00 AM - 10:00 PM
Friday: 9:00 AM - 10:00 PM
Saturday: 9:00 AM - 10:00 PM
Hourly Price
$50/hr
for 2 movers after 2 hr min
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