5 STAR MOVING - A Local Emeryville Moving Company

(4.9 out of 5 / 863 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,294 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,294 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM


One of Emeryville's Favorite Moving Companies

A Note from HireAHelper

We love working with 5 STAR MOVING because they pride themselves in taking care of their Emeryville, CA neighbors. After several years moving in and around Emeryville we believe you'll love working with them too!

Relocation with 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

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Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
863 reviews
92%
6%
1%
0%
0%

Margaret Z

(5) 8/18/2017 San Jose

Zak, Jayvon and John did an awesome job!! They called to tell me what time they would be here, were very pleasant to work with and very respectful. Would hire them again.

Kathryn M

(5) 8/8/2017 San Francisco

The team of two was early, friendly, told me what I needed to have in advance and worked right up until the minute they were scheduled for. They were very respectful of our requests and items :) Thank you!

Bonni B

(5) 8/8/2017 Brentwood

Friendly, efficient and very careful with our things!

Rose T

(5) 8/6/2017 San Rafael

Kevin and Aaron were wonderful movers. They were both friendly and pleasant, making the process enjoyable and smooth. They also were very efficient when loading and unloading our furniture, making sure our items were safely secured in the vehicle. We are so glad they helped us out and I would recommend them in a heartbeat. Thank you so much to both of you!!

Auban W

(4) 7/29/2017 Oakland

There was some confusion about our start time. I had originally booked in the morning, got a call about a week out asking if I could change to the afternoon. No problem. Then, got a call 9:30 morning of the move confirming my morning time! They were able to "shift" their other appointments and come in the afternoon. The guys who arrived were good, hard workers. They moved a bunch of big furniture that I wouldn't have been able to move myself. But, they didn't move items very strategically. It would have been nice to have all of the boxes moved to the back of the pod/container and then bookcases left to the front for ease of strapping in for the move. The order said "2 hours, with 1-2 extra hours available," but they had to leave at 2 hours because another job had been booked. An extra hour could have gotten the job done. As it was, we had to schedule more hours for the next day. Although I booked with 5 Star Moving, there was no confirmation and I had to have HireAHelper find me emergency, same-day movers from another company. In summary - they were hard-workers, and if I had had a better sense of pod-packing strategy it would have been fine.

Cody O

(3) 8/2/2017 Walnut Creek

On time yes. Prepared yes. Respectful yes. Use them again no. They were slow and did not help pack any boxes but one. Took 4 hours with 3 people to load truck when it took only 2.75 hours with 2 people going upstairs to unload truck. Hired three people becausr i knew some stuff still needed to be boxed, caught them multiple times hanging out downstairs. They were nice and friendly but for over $500 I expect more.

Jen U

(5) 7/29/2017 Healdsburg

They were on time, packed everything up really well, worked hard, were communicative, etc. Totally recommend.

Rhonda R

(5) 7/22/2017 Saint Helena

Kevin and Lalo went above and beyond to do a great job. Would definitely recommend to others.

Donald S

(5) 7/14/2017 Danville

Both men worked hard and smart. Very helpful with everything ask of them.

Alfred P

(5) 7/14/2017 San Jose

Awesome workers

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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