5 STAR MOVING

(4.9 out of 5 / 862 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,284 moves through HireAHelper

862 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,284 moves through HireAHelper

862 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Get to Know 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

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Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
862 reviews
92%
6%
1%
0%
0%

Lyric E

(5) 6/12/2017 San Jose

Both men were quick, efficient, and friendly. They were careful with our things and made the most of the storage area in our Pods.

Clint P

(5) 5/26/2017 Morgan Hill

Did a great job

Larry E

(5) 6/2/2017 Santa Rosa

Showed up on time, knew what they were doing, very courteous and efficient. They were a great help. We will be calling for again when our new house is built for them to unload the pod.

Elizabeth S

(5) 5/27/2017 Pacifica

Very happy with Kevin and Jessie solid, thoughtful work

Alan K

(5) 5/31/2017 Oakland

Great crew led by Kevin. Very professional. Highly recommend this service.

Christine H

(5) 5/24/2017 El Cerrito

The helpers arrived at the top of their arrival window and buckled down to the job immediately. They were able to fit all the goods into the pod with space to spare.

Adrienne W

(4) 5/20/2017 Fairfield

The guys were on time. They assisted me with putting the kitchen table and headboard back together when we unloaded the furniture in my New place. I got a lot accomplished with their help.

Lisa C

(5) 5/24/2017 Redwood City

Our movers called promptly to let us know they were delayed by heavy traffic, but more than made up for it with their efficiency and hard work packing our POD. They treated everything respectfully and did a wonderful job filling the box without gaps. They were friendly and fun to talk with as well. Highly recommend.

Deanna H

(4) 5/24/2017 Suisun City

Some problems with loading the POD; however, unload was great. Resolution regarding problems with the loading of the POD are being addressed by the owner, Lucas.

Eric Y

(5) 5/23/2017 Santa Rosa

Elias was very good. A hard and reliable worker. The new helper stayed with it and has good potential.

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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