5 STAR MOVING

(4.9 out of 5 / 863 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,291 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,291 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Get to Know 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

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Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
863 reviews
92%
6%
1%
0%
0%

Hollis H

(5) 4/27/2017 San Jose

Kevin was the lead on this job. The job was not an easy one, he and his partner handled this with patients and kindness, considering the environment they were working in. Nice and eficent. Thank you Kevin and 5 Star Moving.
Sincerely, Hollis Hill

Joan L

(5) 4/20/2017 Petaluma

Team did a great job moving some large awkward pieces into our new home. They also moved some existing furniture to make room for the new pieces. They were on time, very pleasant, and had all the tools they needed to partially disassemble a large treadmill so it would fit through the doorway into the house. Awesome job!

Gail M

(5) 4/17/2017 Redwood City

The two young men were very nice. Boy did they work hard. We had many stairs and these young men were great. They new how to do there job. Five stars for them. Gail

Rebecca M

(5) 4/11/2017 Berkeley

Two guys unloaded a UHaul truck for me. They got it done quickly, treated my stuff gently and reassembled my non-standard bed for me. They were on time (actually a few minutes early). Recommended.

Robert P

(5) 3/26/2017 Mountain View

Wonderful Men. Pleasant to work with. They worked at a steady pace and finished under the time allotted and packed my janky boxes as best as possible. When I arrived at my destination 1400 miles away, the load was still in the same place, i.e., things didn't slip or move around. Thanks you very much!

James M

(5) 3/25/2017 Redwood City

Both guys Jesse and (sorry I forgot his name) were on-time, friendly, and efficient. The most important thing is they handled everything with care. I didn't hear any bumps or crashes of furniture into walls, doors or other furniture. I have a couple of family heirloom pieces that I gave specific instructions for how I wanted them loaded into the POD unit which they did with no problem. I was concerned if everything would fit into the one 16 footer and they made it happen! Filled it right to the door. Will request 5-Star when it come time to unload later this year. Great job! Jim M. Redwood City, CA

Peter L

(5) 3/24/2017 San Jose

Kevin and Jesse arrived on time and started working after I showed them the items needed to moved out. They took care of the furniture and wrapped them very carefully. They used nearly every inch of the container to maximizing the space. At least all the large and delicate furniture were put in without a hitch. Would like to have them helping next time.

Joe & Rebecca M

(5) 3/21/2017 Walnut Creek

Your three men did an excellent job packing my wife's things into a Pack Rat pod. They were on time and prepared to work. After a brief assessment of what needed to be done, they went about doing it. They took time to efficiently pack the pod to maximize the amount stored saving us from having to ship leftovers. They were very professional. When hiring help you never know what to expect. They exceeded my expectations. I would definitely hire these guys again.

David R

(5) 3/15/2017 Vallejo

They showed up so fast with smiles on their faces and ready to work. They were very careful with the items they were moving. We were happy with them.

Anne H

(4) 3/11/2017 Martinez

Arrived on time and worked hard, pleasant and cooperative. Minor damage immediately reimbursed by company owner. Would hire Andrew again. Too early to really tell whether they packed the POD well. Depends on if there's damage when we unload it.

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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